The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Meet human resource requirements
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Identify skills needed to implement broking services support system Completed |
Evidence:
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Identify number, type and location of service support personnel required, including specialist consultants Completed |
Evidence:
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Attain and retain consultants with specialist skills as required Completed |
Evidence:
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Recruit or assign required human resource support as appropriate Completed |
Evidence:
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Implement training required to achieve service system
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Identify cost-effective training requirements proactively to support service implementation Completed |
Evidence:
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Develop training programs to achieve required service support outcomes Completed |
Evidence:
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Implement training programs in cost-effective and timely way Completed |
Evidence:
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Undertake evaluation and review of training programs against requirements on regular planned basis Completed |
Evidence:
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Implement information support system
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Establish information distribution and access needs Completed |
Evidence:
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Determine range of information types to be collected, processed and stored Completed |
Evidence:
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Identify and obtain suitable information support technology to meet needs Completed |
Evidence:
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Establish measures to monitor efficiency of information systems Completed |
Evidence:
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Store information to enable efficient access Completed |
Evidence:
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Implement operational procedures
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Establish specifications for operational procedures Completed |
Evidence:
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Design procedures to ensure effective workflow achieves required service support targets Completed |
Evidence:
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Specify measurable performance standards Completed |
Evidence:
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Assign tasks and duties to appropriately trained and skilled personnel Completed |
Evidence:
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Establish and monitor control measures on regular basis Completed |
Evidence:
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Design operational procedures so that adjustments can be made in response to control information Completed |
Evidence:
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Establish supplier relationships to achieve service support requirements
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Identify availability and suitability of suppliers who can meet service support requirements within legislative requirements Completed |
Evidence:
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Establish criteria to enable effective evaluation of supplier services Completed |
Evidence:
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Assess available suppliers against criteria to determine suitability Completed |
Evidence:
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Establish and communicate terms of appointment of suppliers to achieve service support requirements Completed |
Evidence:
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